At Tosoh Bioscience, we have reached technological leadership in diagnostics markets thanks to our in-depth understanding of the ever-growing clinical demand for faster and more precise diagnosis. We focus on diagnostic domains such as immunochemistry, HPLC based diabetes diagnosis and follow-up, thalassaemia screening and molecular biology. Tosoh Europe is part of Tosoh Group, headquartered in Tokyo, Japan. The group comprises 130 companies worldwide and employs over 11,000 motivated people. You can find more information at www.diagnostics.eu.tosohbioscience.com.
In order to reinforce our Sales team in the UK, we are currently looking for an
Sales Account Manager F/M
South-West Territory UK
… with a passion for IVD, customer satisfaction and a competitive mindset
As a Sales Account Manager, you are the representative of Tosoh brand to the customer. You operate as primary account management contact with customer account; with a focus to promote all Tosoh products, increase customer loyalty, secure retention, drive value expansion and improve economic profitability.
You act as trusted partner to existing customers and manage and drive development of accounts according to strategic account plan.
Your challenge:
❖ Promote and sell a portfolio of products and / or services and solution to existing and potential customers.
❖ Provides professional leadership in planning, organising, and controlling sales growth, continued account penetration, and customer satisfaction.
❖ Utilises strong product / market knowledge and sales experience to manage complex sales and resolve customer questions and concerns.
❖ Retains, extends, and acquires customers through effective identification of opportunities and the creation and implementation of solutions.
❖ Create, monitor and revise plans to ensure a substantive sales opportunity pipeline.
❖ Meet or over achieve Company targets.
❖ Maintain positive relationships with existing customer base.
❖ Develop new relationships with prospective customers.
❖ Provide operational assistance when necessary to maintain business continuity.
❖ Cooperate with Technical Support and Marketing teams to monitor and achieve customer satisfaction.
❖ Manage the preparation of bids and tenders with particular emphasis on establishing the organisation's trading terms and price proposals.
❖ Resolve customer complaints by investigating problems, developing solutions, making recommendations to management.
❖ Keep management informed by maintaining records on area and customer sales.
❖ Monitor competition by gathering current marketplace information on pricing, products, new products, etc.
❖ Build image and brand in eyes of customer.
❖ Maintain professional and technical knowledge by attending designated training as and when required.
❖ Drives the sales process from approximately 2 years prior to tender.
Profile:
❖ Master or Bachelor of Science or equivalent
❖ Ideally 3 years (or more) of sales experience with proven track record in IVD market , laboratory background is a plus
❖ English: excellent knowledge (mother tongue level)
❖ Excellent communication, presentation and negotiation skills
❖ MS Office, SAP (or equivalent)
❖ Drive for success and accomplishment
❖ Readiness to travel extensively with overnight stay as required
❖ Customer-orientation, flexibility and personal accountability
Our offer:
❖ A challenging position in a great team, international environment, including attractive salary package
❖ The ability to work autonomously in a flexible environment, contribute to customer satisfaction and business success
Feeling up for the challenge? Send your application to [email protected] ».